• Kenn Barnaby

    I cannot get my pen to load a new filament.  The pen is in ABS mode and I am using ABS filament and have four red lights.  The gears simply will not grab the filament, even with a gentle push.  Any guidance would be greatly appreciated.

  • klee miller

    My pen makes a noise after loading filament and nothing comes out

    When I unload it the filament is chewed up

  • jeremiah little

    My lix pen worked for a few when i hold down the button for ABS it blinks solid red for a second then goes from red then green and back and forth.. thats all it will do. Is that an error code? does the same for PLA button

  • 민호선
    It was used for the first time after receiving the product. My pen lights up orange instead of green. Green light does not come on. And the filament stopped without entering the pen. How do I fix this?
  • Drenna Baleena

    I have used my pen exactly ONCE. I received two containers of PLA filaments so I read the instructions carefully and started the pen in PLA mode. After coming to the site I now see that it states the pen needs to be started in ABS mode but that was not stated ANYWHERE in the instructions. So every time since the first time I’ve started the pen in PLA mode the lights are yellow instead of green. The filament loads and it is fed into the pen, but nothing comes out at all. Is there a way to fix this?

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