How to start using the LIX PEN?

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    Kenn Barnaby

    I cannot get my pen to load a new filament.  The pen is in ABS mode and I am using ABS filament and have four red lights.  The gears simply will not grab the filament, even with a gentle push.  Any guidance would be greatly appreciated.

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    klee miller

    My pen makes a noise after loading filament and nothing comes out

    When I unload it the filament is chewed up

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